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At Rigaku Analytical Devices, we are committed to supplying quality instrumentation and post-sales support to our customers. Please feel free to contact us directly if you have any questions or concerns regarding any Rigaku handheld Raman or LIBS device. Our contact details are: 
24x7 Customer Support Phone (Domestic): 1-833-RIGAKU1 (1-833-744-2581)     

24x7 Customer Support Phone (International): +1-770-767-3492 (Direct) or +1-781-328-1024 (main number; option 1)    

Support Email: RAD.Support@rigaku.com

Software Upgrades: Fill out the form to receive to access our instrument software files. A member of our Support Department will respond to you within 48 hours.


Based in Wilmington, Massachusetts, USA since 2011, Rigaku is a pioneer in handheld 1064 nm Raman and LIBS-based technology for materials analysis. With thousands of units in use globally, our portfolio offers the most versatile solution for use in safety and security against chemical threats, pharmaceutical manufacturing, and in the recycling and quality control of metal alloys. 

We strive to deliver quality, reliability and engaged expertise to our customers. We are dedicated to continuous product development efforts to deliver mission-critical enhancements to performance and functionality, while delivering reliable and cost-effective solutions for results, anywhere.

Rigaku Analytical Devices is an ISO 9001:2015 certified facility.